B-Med service
Case Management in South Africa
Case management gives patients, families, employers and insurers a structured way to follow documents, appointments, communication, travel needs and post-treatment tasks.
Who this helps
Clear coordination for patients and organisations
This service is suited to international patients, families, employers, insurers and case managers who need reliable support before, during and after a medical journey in South Africa.
Complex patient journeys with several steps
Families who need one coordination point
Companies or insurers monitoring a medical case
Patients needing follow-up after treatment
How B-Med assists
A practical path from request to next steps
Each request is handled around the patient journey, available documents, urgency, communication needs and travel plans.
1
Create a clear case summary
2
Track documents, appointments and actions
3
Coordinate updates with relevant parties
4
Support follow-up and closure steps
Documents and information
What to prepare before B-Med assists
Case summary or referral notes
Medical reports and treatment updates
Authorisation or payment documents
Contact list for patient, family or insurer
Follow-up instructions if available
Service notes
Important details before you start
Case management is practical coordination, not clinical decision-making.
It is useful when several people or service providers are involved.
Related services
Support often requested together
Medical Assistance
Practical guidance for appointments, documents, authorisation and care coordination.
Learn more
IVF Assistance
Support for patients exploring fertility treatment and specialist appointments.
Learn more
Service FAQ
Common questions
Can B-Med help me get medical treatment in South Africa? +
B-Med assists with medical coordination, appointments, documents, authorisation, accommodation and transport. Clinical decisions remain with registered healthcare practitioners.
Do you assist patients from Gabon, Cameroon and DRC? +
Yes. B-Med supports international patients from Gabon, Cameroon, DRC, Angola, Tanzania, Botswana and Eswatini.
Can I send medical reports before travelling? +
Yes. Patients can submit medical documents securely so B-Med can understand the request and guide the next coordination steps.
Do you assist with IVF treatment? +
B-Med can help patients coordinate fertility-related appointments, documentation, travel support and follow-up logistics.
Need Medical Assistance in South Africa?
Contact B-Med Medical Services today and our team will guide you through the next steps.