B-Med service
Doctors on Call in South Africa
Doctors on call support helps patients understand practical pathways for connecting with appropriate medical practitioners in South Africa.
Who this helps
Clear coordination for patients and organisations
This service is suited to international patients, families, employers, insurers and case managers who need reliable support before, during and after a medical journey in South Africa.
Patients needing direction to suitable care
Families unsure where to start
Travellers needing non-emergency medical guidance
Patients requiring coordination before specialist referral
How B-Med assists
A practical path from request to next steps
Each request is handled around the patient journey, available documents, urgency, communication needs and travel plans.
1
Capture symptoms or medical request context
2
Clarify urgency and location
3
Coordinate the appropriate practical next step
4
Support follow-up documentation if needed
Documents and information
What to prepare before B-Med assists
Brief symptom or request summary
Medical history if relevant
Medication list
Patient location and contact details
Previous reports if available
Service notes
Important details before you start
Urgent emergencies require immediate emergency care.
B-Med helps coordinate appropriate practical access pathways.
Related services
Support often requested together
Medical Assistance
Practical guidance for appointments, documents, authorisation and care coordination.
Learn more
IVF Assistance
Support for patients exploring fertility treatment and specialist appointments.
Learn more
Service FAQ
Common questions
Can B-Med help me get medical treatment in South Africa? +
B-Med assists with medical coordination, appointments, documents, authorisation, accommodation and transport. Clinical decisions remain with registered healthcare practitioners.
Do you assist patients from Gabon, Cameroon and DRC? +
Yes. B-Med supports international patients from Gabon, Cameroon, DRC, Angola, Tanzania, Botswana and Eswatini.
Can I send medical reports before travelling? +
Yes. Patients can submit medical documents securely so B-Med can understand the request and guide the next coordination steps.
Do you assist with IVF treatment? +
B-Med can help patients coordinate fertility-related appointments, documentation, travel support and follow-up logistics.
Need Medical Assistance in South Africa?
Contact B-Med Medical Services today and our team will guide you through the next steps.