B-Med service
Medical Assistance in South Africa
Medical assistance is the central coordination service for patients who need help understanding what to prepare, which documents to share and how to move from an initial request to practical support in South Africa.
Who this helps
Clear coordination for patients and organisations
This service is suited to international patients, families, employers, insurers and case managers who need reliable support before, during and after a medical journey in South Africa.
Patients unsure which service or specialist they need
Families managing communication from another country
Companies assisting staff or dependants with care access
Patients who need medical reports organised before a decision
How B-Med assists
A practical path from request to next steps
Each request is handled around the patient journey, available documents, urgency, communication needs and travel plans.
1
Capture the patient request and urgency
2
Check contact details, language and document readiness
3
Coordinate the next practical step with the patient
4
Support follow-up communication and case tracking
Documents and information
What to prepare before B-Med assists
Medical request summary
Reports, scans or laboratory results
Patient contact and representative details
Insurance or authorisation information if available
Consent to process medical information
Service notes
Important details before you start
B-Med can receive documents securely through the enquiry form.
The service is coordination support and does not replace a doctor consultation.
Related services
Support often requested together
IVF Assistance
Support for patients exploring fertility treatment and specialist appointments.
Learn more
Medical Authorisation
Help with authorisation documents, hospital communication and insurer coordination.
Learn moreService FAQ
Common questions
Can B-Med help me get medical treatment in South Africa? +
B-Med assists with medical coordination, appointments, documents, authorisation, accommodation and transport. Clinical decisions remain with registered healthcare practitioners.
Do you assist patients from Gabon, Cameroon and DRC? +
Yes. B-Med supports international patients from Gabon, Cameroon, DRC, Angola, Tanzania, Botswana and Eswatini.
Can I send medical reports before travelling? +
Yes. Patients can submit medical documents securely so B-Med can understand the request and guide the next coordination steps.
Do you assist with IVF treatment? +
B-Med can help patients coordinate fertility-related appointments, documentation, travel support and follow-up logistics.
Need Medical Assistance in South Africa?
Contact B-Med Medical Services today and our team will guide you through the next steps.